Legal
Partner & Platform Terms
Last updated: 12 September 2026
These terms govern access to PayShare orchestration and integration services for merchants, platforms, and developers using payshare.nz or the PayShare partner portal. They do not replace the PayShare Session Terms shown to customers during a group checkout Session.
1. Parties and definitions
These terms are between PayShare Limited (“PayShare”) and the merchant, platform, or developer using the Services (“Partner”).
“Services” means PayShare’s multi-party checkout / Session orchestration tools, APIs, connectors, partner portal features, and related documentation made available to Partner.
“Session” means a PayShare group payment session coordinated for an underlying merchant/platform booking or order.
“Payment Provider” means the Partner’s payment service provider used for customer payments (currently Stripe for the live PayShare for Stripe release).
2. Service scope
PayShare provides orchestration so multiple participants can pay toward the same merchant/platform checkout. PayShare is not a payment method, does not hold customer balances, does not operate a pooled consumer wallet, and is not the merchant of record for the underlying goods or services.
For Stripe, participant shares are charged on the Partner’s Stripe account via the PayShare Stripe App where configured. PayShare collects a 1% Stripe application fee on completed Split payments, capped at NZD $100 equivalent per session (foreign-currency equivalents use PayShare reference exchange rates, refreshed monthly). Stripe processing fees apply separately. PayShare fee collection is merchant-paid. See payshare.nz/pricing.
PayShare does not supply accommodation, events, activities, products, or other fulfilment. Partner remains responsible for the underlying booking or order.
3. Partner responsibilities
Partner must use the Services lawfully and only for legitimate bookings/orders.
Partner is responsible for correct integration, accurate amount/order information, webhook verification, idempotent completion handling, and keeping long-lived credentials and secrets off public clients.
Partner remains responsible for fulfilment, customer contracts, cancellation and refund decisions, Payment Provider obligations, and customer support for the underlying booking or order.
4. Fees and taxes
Unless a signed commercial agreement says otherwise, the public pricing at payshare.nz/pricing applies: 1% of completed Split payments, capped at NZD $100 equivalent per session, with no monthly subscription. Signed or custom platform agreements override conflicting public pricing statements where applicable.
Partner is responsible for taxes arising from its own sales. PayShare invoices or application-fee collection (where used) do not transfer Partner’s tax obligations.
5. Third-party services
The Services depend on Payment Providers and infrastructure/network providers. PayShare is not responsible for those third parties’ own services, outages, or contractual obligations to Partner, except to the extent liability cannot lawfully be excluded or PayShare fails in its own obligations.
6. Availability and maintenance
Unless a signed agreement expressly provides an SLA, no specific uptime commitment applies. Maintenance, incidents, and third-party failures can occur. PayShare will use reasonable efforts to operate the Services.
7. Suspension
PayShare may pause or disable an integration where reasonably necessary for security, fraud or misuse, payment integrity, technical incompatibility, legal or regulatory concern, or material breach.
Where reasonable in the circumstances, PayShare will communicate with Partner about the suspension and any steps needed to restore access.
8. Security
Partner must protect API keys, secrets, and any host/participant tokens it handles, and must notify PayShare promptly of suspected compromise affecting the Services or connected accounts.
9. Privacy and data protection
Each party is responsible for complying with the Privacy Act 2020 (NZ) and other data-protection laws that apply to it.
PayShare’s public Privacy Statement describes PayShare’s collection and use practices. These website terms are not a complete enterprise data processing agreement. If a separate DPA applies, that DPA governs the processing relationship described in it.
10. Confidentiality
Each party must keep the other party’s non-public technical and business information confidential and use it only to perform under these terms, except for information that is public, independently developed, or required to be disclosed by law.
11. Intellectual property
PayShare owns the PayShare platform, software, and related intellectual property. Partner retains its own systems, data, brands, and content.
PayShare grants Partner a limited right to use the Services solely to integrate and operate Sessions. Nothing transfers ownership of Partner customer or booking data to PayShare beyond the licence needed to provide the Services.
12. Feedback
Partner may provide feedback about the Services. PayShare may use general feedback to improve the Services without transferring Partner confidential information beyond that feedback.
13. Term and termination
These terms continue while Partner uses the Services, or for the term stated in a signed order or commercial agreement.
Either party may terminate for material breach if not remedied within a reasonable time after notice, or as otherwise set out in a signed agreement. PayShare may also suspend or end access for the security and integrity reasons described above.
Amounts already due remain payable. After termination, access ends and data is retained or deleted according to the Privacy Statement and legal requirements.
14. Changes
PayShare may update these public terms from time to time. For material changes, PayShare will update the date on this page and, where practical, provide reasonable notice.
Signed commercial agreements or order forms override conflicting website terms.
15. Order of precedence
If PayShare and Partner have a signed commercial/platform agreement or order form, that signed agreement prevails over conflicting provisions of these website terms.
Customer Session Terms govern participants’ use of a Session; these terms govern Partner’s use of the Services.
16. Liability
To the extent permitted by law, neither party is liable for indirect, incidental, special, consequential, or punitive damages, or loss of profits or revenues, arising out of or relating to the Services.
Any aggregate cap on direct liability, and any agreed carve-outs, must be set in a signed commercial agreement or order form after commercial and legal review. These website terms do not set a numeric liability cap on their own.
These terms do not attempt to exclude fraud, wilful misconduct, unpaid fees owed, or any statutory liability that cannot lawfully be excluded or limited.
17. Force majeure
Neither party is liable for delay or failure caused by events beyond its reasonable control, including infrastructure or Payment Provider outages outside that party’s reasonable control, provided it uses reasonable efforts to mitigate and resume performance.
18. General
Notices may be sent to the contacts each party designates (including [email protected] for PayShare).
Neither party may assign these terms without the other’s consent, except that PayShare may assign to an affiliate or successor in connection with a corporate reorganisation or sale of assets relating to the Services.
A failure to enforce a provision is not a waiver. If a provision is unenforceable, the remainder continues in effect.
These terms, together with any signed order/commercial agreement and the Privacy Statement (as notice), are the entire agreement on their subject matter and replace prior conflicting website statements on that subject.
These terms are governed by the laws of New Zealand. The courts of New Zealand have exclusive jurisdiction, subject to any mandatory protections that apply where Partner is located.
Contact
Questions about these terms: [email protected] or Contact.